That's how internet anonymity is achieved and why it's normal to experience a speed reduction from 30%-50% when using any VPN service. When you’re connected to Hotspot Shield or any VPN service, data going in and out of your device travels through the VPN servers first before reaching their target. (Not on Mac? Click here.) About slow speeds on a Mac
I'm a Premium member using my Mac computer or laptop but I can't even stream a video or movie. Then relaunch Hotspot Shield and click the button to start the connection.Issue: Hotspot Shield is really slow on my Mac device. Open the Activity Monitor (Folders: Applications | Utilities) and search for "ne." Force quit nesessionsmanager, neagent, nehelper, netunnel. If the above steps don't work, then quit Hotspot Shield.Retest the connection by allowing VPN configurations.Click on the minus sign at the bottom of the window " - ".Open System preferences on your Mac device.Try connecting to a different WiFi network or directly through a LAN cable.Switch WiFi off, then turn WiFi back on.Next, try each of the following steps to see if they resolve the issue for you at any point: You have the latest version of the app (some older versions will have trouble connecting to our new servers).For example, a firewall with strict settings, or another VPN application or an antivirus. To isolate the cause, temporarily disable any 3rd party app that may interfere with your connection.